Frequently Asked Questions

Welcome Back !

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Are you ready to change a childs life? There are over 300 children who urgently need a sponsor

Welcome Back !

We noticed you were looking to sponsor a community. Your support will not only change the life of a child, but an entire community.

Welcome Back !

Last time you were here, you were looking to help vulnerable children and families. Your support can save and change lives.

Gifts for Good

You can buy Gifts for Good for anyone. If someone you know cares about a particular cause, you can choose a gift that closely matches their interests. Our gifts have been given to colleagues, employers, family, friends, partners and more.

Yes, Gifts for Good are tax deductible. Keep your receipt and you can include your charity gifts as part of your tax return next year.

For gift cards, please allow 10 days for delivery via Australia Post. For any purchases made after 16th December, you can still share a personal message with your gift by selecting the eCard or printable PDF options on our website.

All of our Gifts for Good form a part of ChildFund’s development programs, which are designed to help communities towards self-sufficiency. If you buy ten baby chickens, for example, then ChildFund will not only provide these chicks to the family, but also give them the opportunity to take part in training on animal-husbandry, and child nutrition. If you decide to buy a direct gift of baby chickens for your sponsored child, only the chickens are delivered. Please also note that prices and resources can range from country to country.

You can select an e-cards, PDF card to print at home, or you can request physical cards which will be posted to your address. All of these options include a description of the item you have purchased, and how it helps children and families in vulnerable communities. All you need to do is write a personal message to your gift recipient.

Gifts for Good can be purchased at any time of the year, so you can also choose a card with a themed cover for birthdays, Valentine’s Day, Mother’s Day and other important events.

Yes. You will receive a tax deductible receipt for every donation over $2.

The receipt can only be sent out to the individual making the donation: that is, the person whose details are given on the donation form.

For mail order, please allow 10 days for delivery of your gift card/s. In order for you to write a personal message, we will send the gift card directly to you, and not to your friends or family.

E-Cards and print at home cards will be delivered to the nominated email address instantly.

If you’re looking for a creative gift idea for your friends and family simply choose a gift from the online store that you would like to buy in honour of your loved ones. Your funds will be used to resource and support our child-focused development programs.

For every gift, you will receive a gift card to give to your loved ones to show them the unique act you have performed on their behalf.

Yes! Your gift represents a real item or resource that will be purchased to support our child-focused international development work.

We collaborate closely with the communities with whom we work to develop and implement programs that suit the local context.

Your purchase of a Gift for Good enables ChildFund to resource each of our projects, and ensure they have a long-term benefit to children’s lives.

No. The Gifts for Good program is designed to help vulnerable children and families around the globe, not just children sponsored by the Australian public.

All Appeals

Your support can save and change lives. Each of our appeals approach child poverty by raising awareness about one issue we’re working to resolve. However you choose to give, your donation will be helping children, their families and communities escape the cycle of poverty.

If you’re unsure which appeal you’d like to donate to, you can also donate to where it’s most needed. We’ll use your donation to support the children and communities on our priority list, which means you don’t need to choose between equally important causes.

Every child needs a childhood, and we won’t stop working until we end poverty for all children.

When an emergency or crisis strikes, children are at their most vulnerable. Many children will be separated from their families in the chaos and may have suffered traumatic experiences as the event or disaster unfolded.

Rapid response efforts are essential to protecting children in crisis, as well as supporting their recovery and readjustment to a stable routine.

Rural communities face many challenges, particularly access to essential infrastructure and support. Children are among the most vulnerable in these communities, which is why one of our objectives is community development.

Our community development projects operate across South East Asia, particularly in Myanmar, Laos and Papua New Guinea.

Every child deserves to know they are loved, and to live in a nurturing, safe and supportive home. Poverty forces many children to give up their childhood, to take up work as a child labourer, or additional household responsibilities.

To help children regain their childhood, we need to support their families. By improving the livelihood of the family, we empower the children in the household with the chance to be a child again.


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    If you’re filing your tax return for the first time, have never claimed donations or donated at all, you’re probably wanting to know more about how you can claim donations to charity on your taxes. We’ve answered some of the most important questions about tax deductible donations below.

    Tax deductible donations are about giving back, to get back. Donating to ChildFund Australia will help children in urgent need of support. You’ll be helping the most vulnerable children across South East Asia and Africa, and you yourself will be able to receive a greater refund on your tax return.

    You can submit any tax deductible donation over $2 as part of your tax return.

    You can only claim for donations which are monetary gifts, given without the promise of something in return. Raffle tickets, charity chocolates, events and other donations of this kind, are not tax deductible.

    At ChildFund, all regular giving donations over $2 are tax deductible including child sponsorship, community sponsorship and donations to appeals. A few donation categories are not tax deductible, for example, birthday gifts to your sponsored child and are not included on your annual tax receipt.

    Tax deductible donations need to be made to a charity or organisation that has a DGR status, like ChildFund Australia.

    You can search the Australian Charities and Not-for-profits register to confirm your chosen charity has a DGR endorsement. You will also need to keep your receipt, to prove that your donation is authentic.

    Your generous donation will be directed towards where it will have greatest impact. This could include our health, education, child protection and emergency programs that address the causes and impacts of poverty for children in developing communities.

    Yes you will. A tax receipt for your one-off donation should arrive within 14 days. For regular monthly donations, including child sponsorship, tax receipts are sent annually, towards the end of July. Please keep your contact details updated so we can ensure you receive your tax receipt.

    Yes, this is a wonderful way to come together with friends and family to make a positive impact for children. Head to our fundraising page to learn more.

    Sponsor a Child

    Absolutely! As long as you sponsor a child and make your first donation before June 30th, your charitable contribution will be tax deductible on your next refund.

    Once you’re a sponsor

    We continue to face challenging times as a result of Covid-19. International postage has been significantly impacted and deliveries may be delayed or temporarily suspended for some countries. The situation constantly changes, depending on the restrictions in both the destination country and Australia.

    During this period, we encourage you to stay in contact with your sponsored child. If you wish to write a letter, the post office is best positioned to advise you of the latest situation when you try to mail it. If you are unable to send your letter, please contact Supporter Relations on 1800 023 600 as some countries can accept emails instead.

    We are continuing with our much-loved greetings cards. For some countries, there may be delays in getting your card to your sponsored child. Please rest assured that ChildFund is doing everything in our control to ensure children still receive their packs as soon as possible. Any post that cannot be mailed will be safely stored and sent at the earliest opportunity.

    At this time, there may also be delays in delivering correspondence from your child back to you. We know this is frustrating, but ask for your patience.

    When you become a ChildFund supporter, you will receive a sponsorship welcome pack containing:

    • A photo and profile of your sponsored child
    • An outline of your child’s community and the programs being funded through sponsorship
    • A welcome booklet
    • A postcard to share with your sponsored child

    Throughout the year, you should receive at least 2 letters from your sponsored child, as well as an annual child progress report with an update on your sponsored child and the ChildFund program’s activities. This will provide you with detailed information about your sponsored child’s development, living circumstances and educational progress. Additional correspondence between you and your sponsored child will also give you an idea of your sponsored child’s hobbies, interests, schoolwork and dreams for the future.

    If you would like further information about your sponsored child, please write to the relevant country office and they will answer your questions in as much detail as possible. Contact details for the country office are included inside your child profile. For more specific information about ChildFund programs in your child’s community, please refer to the information inside your child profile.

    We strongly encourage sponsors to communicate with their sponsored children. It builds friendships, self-esteem and basic literacy for children, and keeps you in touch with their lives and progress.  Please click here for all the information you need to get started.

    If your sponsored child is too young to write or they speak another language, please don’t worry as there will be help available from either a family member or ChildFund staff.  This will continue until they feel able and happy to write themselves.   Please be patient and persevere as regular correspondence will help build this confidence.

    A complete exchange of letters takes about sixteen weeks (6 – 8 weeks each way). This time allows for translation and transportation to and from the child, who may live in an extremely remote area. We rely on a network of community volunteers to collect the letters and often deliver them on foot to each child.

    If you don’t receive a reply from your child in over four months, please call us on 1800 023 600 or email and we will look into this for you.

    About sponsorship

    Sponsoring a child is one of the easiest ways to make a difference for children living in poverty. Your monthly contribution will not only help to change the life of your sponsored child, but the well-being of their family and the entire community.

    Your generosity will change lives by providing support in education, health, food and nutrition, clean water and sanitation and youth development and vocational skills training.

    You will have the opportunity to develop a unique and long-lasting relationship with the child you have sponsored by exchanging letters and pictures over the years and you will receive annual reports on how the child and their local community initiatives are progressing. And if you decide to visit your sponsored child, we will help you plan your trip of a lifetime. 

    As the future of children is ultimately linked to the situation in their community, ChildFund Australia sponsorship contributions are pooled with funds from other sponsors to help benefit all children and families in the community. This includes enrolled children who are awaiting a sponsor.

    Sponsorship contributions help provide education, healthcare, food, safe drinking water, vocational training and income generation skills and child protection services for the child, family and community. The exact blend of program work depends on the needs and context of each individual community, so some or all programs may be active in your sponsored child’s area at any one time.

    Active community participation and empowerment is encouraged within ChildFund project areas. Whilst children are at the centre of the locally developed initiatives, the emphasis is on encouraging self-help by providing families and communities with the means to reshape their future.

    ChildFund Australia currently offer new child sponsorships in the following countries: Cambodia, Vietnam, The Philippines, Indonesia, Sri Lanka, Ethiopia, Kenya, Uganda and Zambia.

    Yes please. It is not possible to meet the needs of a sponsored child and their community without sponsoring on a regular basis. Most sponsors pay monthly. If you prefer to pay annually or quarterly, please contact Supporter Relations on 1800 023 600.

    Child sponsorship provides stable and consistent funding for programs that improve conditions for the children and their families, and the sustainable development of the broader community. We ask all of our sponsors to consider their sponsorship as an ongoing commitment lasting several years, preferably until their child graduates.

    We also understand financial circumstances change for sponsors as well, so please contact us immediately if you are struggling to meet your monthly sponsorship payments.

    There are several payment methods you can use. If you are able to pay by credit card, this is greatly appreciated as it reduces ChildFund’s administration costs.

    To pay by monthly direct debit from your bank, please call Supporter Relations on 1800 023 600 with your account details to hand.

    All sponsorship donations over $2 are tax-deductible and GST-free. You will receive an annual contribution summary each July for taxation purposes. Gifts – for birthdays and Christmas – are not tax-deductible.

    Yes, many ChildFund Australia sponsors are community groups, businesses, organisations and schools. However, we recommend that your group chooses a contact person to write to your sponsored child as this will prevent any confusion.

    Our sponsorship program identifies the children and families most in need of assistance within a sponsorship community based on various criteria including family income, assets, number and age of children and desire to participate. The sponsorship program is completely inclusive, regardless of ethnicity, religion, gender, disabilities, culture or beliefs.  

    ChildFund country offices, staffed with highly qualified local people, regularly evaluate the programs, double check family circumstances and offer guidance and training to local volunteers in the communities. The emphasis is on providing self-help and opportunities to communities, while also nurturing the health and nutrition of children, and developing the skills that will equip them for happy and productive adult lives.

    Due to the large number of developing countries in need of assistance, members of the ChildFund network carry out fundraising activities for several different countries, so that collectively we can support as many children in as many regions as possible. Australians can only sponsor children in the countries listed on our website. These countries also reflect our policy of concentrating our efforts in the Asia-Pacific region.  

    There are also some countries where, due to an unstable political environment or recent natural disaster, ChildFund cannot implement a child sponsorship program. Instead, assistance is offered through our other regular giving programs (Global Community and Project Humanity), livelihood or micro-finance programs, child centered spaces in displaced persons camps, or emergency aid and assistance.

    Most children will graduate from the sponsorship program between the ages of 18 and 24. It is quite common for children to start school later (due to finances or availability of school in their community) so many young people are still finishing high school in their early twenties. Also, many youth remain sponsored while they are completing higher education or are actively involved in the program activities through livelihood and vocational programs, youth leadership and mentoring the younger sponsored children.

    Aside from graduating, children may also leave the sponsorship program earlier for other reasons, for example if their family moves away from the community to improve their economic situation, or if their family’s situation improves so significantly they no longer require support.

    Your sponsored child’s community may also reach the point where they become self-supporting and no longer require help from ChildFund Australia. This is the ultimate goal for ChildFund and demonstrates that your sponsorship has truly helped to benefit your sponsored child and their entire community.

    If there is a change to your sponsored child or their community’s circumstances, we will notify you as soon as possible and hope that you will continue to sponsor another child.

    Keeping sponsored children safe

    ChildFund Australia takes its obligations to keep children safe from harm very seriously, and our sponsors play an important role in this.  You can help us safeguard both your sponsored child and yourself in several ways:

    • Please do not reveal the full name or personal details of your sponsored child.  If you wish to share their photograph with your friends, please only share the front cover of their profile.
    • Only communicate with your sponsored child through our mediated channels. As you would expect, we monitor all correspondence, photos and visits to ensure safety for all concerned. Please hold back from any non-mediated contact via social media, phone calls or other means as this can pose risks.
    • Please be sensitive to the feelings and different cultural background of your sponsored child when you communicate, and avoid delicate subjects like religion or politics. If you are sending a photograph, please ensure it doesn’t highlight material possessions or show people in beach wear.

    You can read our full Safeguarding Children policy here.

    Sending gifts to your sponsored child

    Children love to receive gifts from their sponsors as it makes them feel valued and important. If you want to include a gift with your letter, we suggest small, flat and inexpensive items like stickers, postcards, bookmarks or stationery that fit in a standard envelope. These are most likely to reach the child intact and without incurring customs duties. Please don’t send parcels of any size, as they are not accepted by any country office.

    It’s easy to arrange an annual gift of money to your sponsored child to celebrate their birthday, Christmas or other occasions. We have an upper limit on gift amounts, and suggest $20 to $50 per gift, with a total upper limit of $100 per child and family each year.

    To set up a gift, please call us on 1800 023 600 or email and we can arrange this for you.

    Please note: In Cambodia and Vietnam, gifts to children are handled differently – if your sponsored child lives in these countries, our staff will happily discuss the alternatives available with you.

    There are two easy ways to send a gift:

    If you wish to make a larger gift, we recommend a gift to the community, as this promotes cooperation and harmony. We will consult with the community to ensure your money helps meet a specific need, such as play equipment or a water project.

    It’s easy to set up a gift. Simply call us on 1800 023 600 and we’ll talk you through the options in more detail.

    Visiting your sponsored child

    Many supporters describe visiting their sponsored child and their community overseas as one of the most enriching and memorable experiences of their life. It also provides you with the unique opportunity to see first-hand the enormous difference that your sponsorship contributions are making in your sponsored child’s community. ChildFund Australia can arrange for you to meet your sponsored child and family in their village. Please email or call Supporter Relations on 1800 023 600 at least three months ahead of your planned departure date so arrangements can be made.

    This is for a number of reasons; we have to undertake an Australian Federal Police Check and this can take up to 8-12 weeks to obtain. We also need to give the National Office enough time to make all the necessary arrangements with your sponsored child’s family for your visit.

    The costs vary from visit to visit. You will be required to cover expenses incurred by you, your sponsored child and the national office representative as part of the visit, such as transportation costs, meals or lodging arranged for you by ChildFund. We will be able to provide you with more detailed information once we have begun to organise your visit. You are also responsible for organising and financing any of your own side trips or sightseeing excursions.

    You can visit your sponsored child on any week day – weekend visits are not permitted. Visits are for one day but please do allow at least three days in total (not including your arrival and departure dates). Most of the communities we work with are in remote areas so you will need to allow enough time for travelling to and from the project area. National holidays can also affect visit dates.

    Sponsor a Community

    Absolutely! As long as you sponsor a community and make your first donation before June 30th, your charitable contribution will be tax deductible on your next refund.

    Sponsor a Community is an initiative from ChildFund Australia that allows you to sponsor communities in one of the countries where we work.  As a community sponsor you will receive regular updates online or in the post on how your support is helping to provide long-term solutions to children and their families to break the cycle of poverty. 


    Your community sponsorship funds are pooled with donations from other supporters to help transform entire communities. Community sponsorship funds help provide healthcare, safe drinking water, education and income-generation skills for individuals and families, ensuring no one in a community is left behind. Children are at the centre of every locally developed initiative, and there is a focus on empowering community members so they can help themselves and reshape their own futures.

    Visiting the community you sponsor could be one of the most enriching and memorable experiences of your life. It also provides you with the unique opportunity to see first-hand the enormous difference that your contributions are making in the community you support. ChildFund Australia can arrange for you to visit the community you support. Please call Supporter Relations on 1800 023 600 at least three months ahead of your planned departure date so arrangements can be made and a police check conducted. A National Office representative will accompany you during your visit. You will be required to cover expenses incurred by yourself and the national office representative as part of the visit.

    Gifts in Wills

    A gift in your Will is generally unassigned as this helps us provide funding for the most pressing needs in the future.

    Greater flexibility increases our capacity to respond to children in crisis and changing needs and priorities. It is often beneficial for a benefactor to have a personal discussion with ChildFund Australia’s Philanthropy & Planned Giving Executive about a bequest intention to ensure that ChildFund Australia can execute the gift according to the benefactor’s wishes.

    ChildFund Australia is registered as a Deductible gift Recipient. Provided that your gift brings no material or tangible benefits to you under the rules specified by the Australian Taxation Office, monetary or other gifts to ChildFund Australia are generally allowable for deductions for Australian income tax purposes. Donors should, however, seek independent advice from their legal and/or taxation advisor.

    ChildFund Australia is honoured to have the trust and support of people like you. Every gift, no matter how small or large, makes a difference and is greatly appreciated.

    Leaving a gift in your Will to ChildFund Australia is one of the most thoughtful ways to support vulnerable communities into the future. Your gift shows foresight and commitment, but we understand it can be a private matter. If you do let us know about your gift, we can properly prepare to receive it, and plan ahead. We would also love to express our appreciation, keep you up to date with our work and invite you and your family to relevant special events.

    We have included recommended wording for your Will in the Gifts in Wills Guide that you can download on this website. We advise that you take this as the basis of a discussion with your loved ones, solicitor or public trustee. We appreciate that you may have particular interests you would like to discuss that may influence the wording so please get in touch. Our Philanthropy & Planned Giving Executive welcomes your obligation-free enquiries. All discussions will be confidential.

    If you make a gift provision in your Will to ChildFund Australia, you are giving a designated financial amount or percentage of your estate, in cash, property, securities or other assets, to help fund programs that ensure children in need around the world have a childhood. Leaving a gift to a charity in your Will is often called a bequest.

    Major Gifts

    Expendable gifts are used in their entirety during a specific period of time. Gifts to an emergency, for example, are expendable. Some larger expendable gifts are used over longer periods for 3-5 years.

    Endowment refers to funds meant to exist in perpetuity. These gifts are invested for the long term and intended to provide a permanent source of financial support for ChildFund Australia. Each year, a portion of the fund is paid out, usually about 5 percent, and used for the purposes the donor and ChildFund Australia agreed upon when the gift was made.

    To find out if your company offers a gift-matching program, ask your human resources department about your company’s policy. You will probably need to fill out a form provided by your company, which your company will send to ChildFund.

    If your company offers matching gifts, please let us know at the time you make your gift.

    All gifts to ChildFund Australia are tax deductible in Australia.

    ChildFund is a Deductible Gift Recipient and if you would like a copy of our current endorsement from the Australian Tax Office then please contact us: or 1800-023-600

    All major donors receive a tax receipt and thank you letter at the time of the donation. If you would like additional copies, please don’t hesitate to contact us: or 1800-023-600.

    Donors who have made a major gift – typically endowed funds or larger expendable funds – receive regular reports from ChildFund. Reporting may include contact from program staff and visits to in-country communities, depending on the nature of the gift. In addition, annual financial reports are sent to all major donors.

    ChildFund Australia and its managed country offices publish annual reports which include honour rolls. Unless you have designated your gift as anonymous, your name may appear in one of these reports at the appropriate gift level. We also welcome conversations around other naming opportunities.

    Most donors make annual gifts to projects of interest in conversation with ChildFund. Annual giving provides flexible resources that can be directed to ChildFund’s greatest needs and allows for planning.

    If you would like to discuss an area of interest and learn how you can make a lasting impact, please contact our Philanthropy Executive: or call 1800-023-600.

    You can also send a cheque made out to ChildFund Australia. Please include a note telling us how to direct your gift and send it to:

    ChildFund Australia
    C/O Philanthropy
    Level 8, 162 Goulburn Street
    Surry Hills, NSW 2010

    If you wish to make a gift by wiring funds to ChildFund, contact our Single Giving Manager for details: or call 1800-023-600.

    To arrange a planned gift (such as a Gifts in Wills or life income gift), please visit the Gifts in Wills section of this site or contact the Gifts in Wills Executive: or call 1800-023-600.


    It can be more expensive to send goods overseas than it is to buy them in country and, with often unreliable postal services in the countries where we work, it is more efficient and safe to send monetary donations to assist those in need. It is also important to support small businesses in the aftermath of any emergency, so buying goods in-country can be an important part of the recovery process for local communities.

    Donations are tax deductible when a donor receives nothing in return for their donation. For example, donations made online, gift registry donations or company matched donations. Donations are not tax deductible when a donor receives something or the chance to win something. For example, donations for morning tea, purchases of raffle tickets or event tickets for a show

    We would love you to include the ChildFund Australia logo on any promotional materials for your event. Please remember, all materials must be approved by ChildFund Australia prior to print and distribution. Get in touch with our communications staff to see how they can help you promote your fundraising event.

    We encourage you to talk to your local media regarding your fundraising as they may feature a story about you in their paper/program. You can also contact our communications team to discuss this further.

    Unfortunately, ChildFund Australia only has insurance for employees and cannot provide insurance for any venue or council. You will have to speak to the venue or council about the insurance required and where to purchase it.

    All money raised from your event should be received within two weeks of your event taking place. Refer to the Fundraiser’s Toolkit for methods  of payment.

    Firstly, talk to your employer as all companies operate their matched donations program differently. We can provide you with a letter regarding your fundraising along with a summary of all the donations received for your fundraising to date.

    Once you know what your company needs to make their matched donation, contact our Community Fundraising Officer.

    All fundraisers need an Authority to Fundraise. This is required by law.

    By far the easiest way to fundraise is by creating a fundraising web page on Everyday Hero and sending a link to all your friends and family asking them to make a donation.

    While you are waiting for your Authority to Fundraise you can continue organising your event but you cannot collect any donations until you receive your Authority to Fundraise.

    Project Humanity

    When you become a Project Humanity Partner you will receive a welcome pack containing:

    • An outline of the programs being funded through your monthly contributions
    • A gift and reminder of the fantastic work you are supporting
    • You will also receive quarterly updates on how your kind donations are helping children when they are most in need.

    Your regular donations will be used to support rapid response initiatives during an emergency or crisis, including food, shelter and trauma support for children and their families. It will also be used for long-term development projects that bring lasting, sustainable change for children, in areas such as education, nutrition and health. The funding we receive from our donors helps us stay flexible, responsive and ready to act swiftly in times of crisis.

    As a Project Humanity partner, you are joining other Australians committed to protecting vulnerable children from humanitarian disasters, to the daily threats faced by children living in poor communities. It is a regular giving program that prioritises the creation of safe, protective and nurturing environments for children.

    General FAQs

    Please refer to any of your mailings to find your supporter number. You can also call our office on 1800 023 600 or send us an email to – and ask us for your supporter number. You will need to provide identifying information so we can find your number for you.

    There are a number of ways you can do this, by calling our friendly supporter relations staff on 1800 023 600; sending us an email at giving us as much information so we can identify you; including name and address and supporter number and requesting that you wish your donation amount changed and the amount.  Or you can send your request by post to: Level 8, 162 Goulburn Street, Surry Hills NSW 2010. Please allow 14 days notice for this change to take effect.

    Yes of course. Please contact our Supporter Relations staff by either mail, email or phone.

    ChildFund Australia understands the importance of protecting your personal information from misuse, interference and loss and unauthorised access, modification or disclosure.

    We use security encrypted response forms to protect the personal and financial information you provide us over the Internet. To confirm that your browser supports our encryption system, check for a security icon (usually a padlock) at the bottom of your screen.

    Yes we understand the importance of protecting personal information and you can find our privacy policy here.

    Your donation will be debited from your nominated bank account or credit card on the 15th of each month. If this date falls on a weekend your payment will be processed the Monday following.

    Yes you will. For a single gift your tax receipt should arrive within 14 days. For regular monthly gifts, including child sponsorship, tax receipts are sent annually, towards the end of July.

    Please keep your address details updated so we can ensure you receive your tax receipt.

    ChildFund Australia does not normally provide employment for volunteer workers in its overseas programs, preferring to fill positions in national offices with local staff to promote the cultural appropriateness of the programs. There are some opportunities for volunteer staff in the Sydney headquarters.

    Funds raised in excess of an appeal target set by ChildFund Australia will be directed to other ChildFund projects in need of funding.

    Child sponsorship, Global Community and Project Humanity and one-off donations over $2 are tax-deductible and GST free.

    ChildFund Australia’s program work is carefully planned with targets and goals to be achieved within set timeframes. Depending on the size and scale of the program, work can run from a number of months to many years. As ChildFund Australia is accredited by the Department of Foreign Affairs and Trade (DFAT), all of our programs are audited to ascertain that funds are used to their maximum potential.

    ChildFund Australia understands that poverty is a complex problem that needs to be addressed with full community support. ChildFund Australia assesses where its aid is able to flow without political, religious or bureaucratic obstacles and liaises with government and community members to assess where needs are the greatest. ChildFund Australia, in partnership with our ChildFund Alliance affiliates, then creates programs in consultation with community leaders to provide practical assistance to children, families and impoverished communities.

    A request for a refund of contributions already donated to ChildFund Australia by a sponsor/donor will be considered and determined on a case by case basis.

    When a request for a refund is received, an assessment of the reason given for the refund request is undertaken. The following reasons will usually be considered favourably:

    • an error has been made by ChildFund Australia;
    • a sponsor/donor decides within the first 1-3 weeks of providing contributions that they have changed their mind and the funds have not already been remitted overseas;
    • a sponsor/donor banking details are fraudulently obtained and used;
    • the sponsor disputes agreeing to allocation of an additional child through ChildFund Australia marketing programs; or
    • a sponsor/donor contributions are paid in advance.


    The following reasons will not usually be grounds for a refund to be given:

    • the financial circumstances of the sponsor/donor;
    • the sponsor/donor denies or disputes having made a decision with ChildFund or one of its contracted marketing agencies to provide financial contributions; or
    • disagreement by the sponsor/donor with the nature of the programs provided by ChildFund.


    If it is agreed that a refund is to be made the sponsor/donor will receive the refund within ten working days of the decision.

    The financial accounts of ChildFund Australia are independently audited on an annual basis by accounting firm KPMG. This process includes auditing the financial accounts of our country offices in Vietnam, Papua New Guinea and Cambodia, Lao, Myanmar and Timor-Leste.

    As an organisation focused on achieving the best possible outcomes for children and their families, ChildFund Australia’s Development Effectiveness Framework (DEF) allows us to measure and evaluate the effectiveness of our work. The DEF gives ChildFund Australia the means to track and evaluate the results of its development programs. By counting tangible outputs and measuring long-term changes, ChildFund is able to assess the extent to which it has contributed to improved living standards for children and communities.

    ChildFund Australia is a member of the Australia Council for International Development (ACFID) and a signatory to the ACFID Code of Conduct. The Code requires members to meet high standards of corporate governance, public accountability and financial management. As evidence of this accountability, ChildFund Australia is accredited by the Department of Foreign Affairs and Trade (DFAT) to receive government grants. This accounts for around 10 per cent of ChildFund Australia’s revenue.

    ChildFund Australia is not affiliated with any religion, faith or other organisation. ChildFund Australia is a non-discriminatory, independent, not-for-profit organisation, assisting children, families and communities regardless of nationality, gender or religion. We respect the cultures and religions of all the people we help, encouraging spiritual growth only within the context of family and culture, and we do not evangelise.

    ChildFund was established in 1938 as the China’s Children Fund and opened its first Australian office in 1985.. As recognition of a growing worldwide focus, to reflect the ethic of helping others and to keep the acronym (CCF), the official name changed to Christian Children’s Fund in 1951. The name was then shortened to CCF Australia before the change to ChildFund Australia in October 2005.

    ChildFund Australia is an independent international development organisation that works to reduce poverty for children in developing communities. We work in partnership with children and their communities to create lasting change by supporting long-term community development, responding to humanitarian emergencies and promoting children’s rights. We want every child to be able to say: “I am safe. I am educated. I am heard. I can make a difference. I have a future.”’

    ChildFund Australia implements programs with a range of local partners in Cambodia, Laos, Myanmar, Papua New Guinea, Timor-Leste, Vietnam and other Pacific nations, and manages projects delivered by partner organisations throughout Asia, Africa and the Americas. Our work is funded through child and community sponsorship, government grants as well as donations from individuals, trusts and foundations, and corporate organisations.

    ChildFund Australia is a member of the ChildFund Alliance – a global network of 11 organisations which assists more than 14 million children and families in over 60 countries. ChildFund Australia is a registered charity, a member of the Australian Council for International Development, and fully accredited by the Department of Foreign Affairs and Trade which manages the Australian Government’s overseas aid program.