When will I receive a reply?

Welcome Back !

You have Gifts for Good in your basket.

Thanks for Coming Back !

Are you ready to change a childs life? There are over 300 children who urgently need a sponsor

Welcome Back !

We noticed you were looking to sponsor a community. Your support will not only change the life of a child, but an entire community.

Welcome Back !

Last time you were here, you were looking to help vulnerable children and families. Your support can save and change lives.

A complete exchange of letters takes about sixteen weeks (6 – 8 weeks each way). This time allows for translation and transportation to and from the child, who may live in an extremely remote area. We rely on a network of community volunteers to collect the letters and often deliver them on foot to each child.

If you don’t receive a reply from your child in over four months, please call us on 1800 023 600 or email and we will look into this for you.

If your sponsored child is too young to write or they speak another language, please don’t worry as there will be help available from either a family member or ChildFund staff.  This will continue until they feel able and happy to write themselves.   Please be patient and persevere as regular correspondence will help build this confidence.